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AREAA SAN FRANCISCO PENINSULA

COVID-19 MORTGAGE & FINANCE RESOURCES

• Ally Bank COVID-19 Response
Banking: 1-877-247-2559
Home Loans: In process: 1-855-256-2559, Servicing: 1-866-401-4742
Investing: 1-855-880-2559

• Bank of America COVID-19 Response
Banking: 1-800-432-1000
Auto Loans: 1-844-892-6002
Home Loans/Mortgage: 1-800-669-6607

• BBVA COVID-19 Response
Banking: 1-844-BBVA-USA

• Capital One COVID-19 Response
Credit Cards Customer Care: 1-800-CAPITAL (1-800-227-4825)
Bank Customer Care: 1-800-655-BANK (2265)
Capital One 360 customer care: 1-888-464-0727
Personal Loans Customer Care: 1-800-926-1000
Auto Customer Care: 1-800-946-0332

• Chase Covid-19 Response
Mortgage: 1-800-848-9380
Mortgage assistance available upon request, click here for info.
Personal Credit Cards Customer Care: 1-800-432-3117
Banking Customer Care: 1-800-935-9935
Auto Customer Care: 1-800-336-6675
Chase Mortgage Assistance: 1-800-848-9380

• Citi Covid 19 Response
Banking: 1-800-374-9700
Mortgage: 1-800-223-6527
Banking Customer Care: 1-800-374-9700
Personal Loans Customer Care: 1-800-685-0935
Credit Card Customer Care: 1-800-950-5114
Cenlar FSB Mortgage Assistance: 1-800-2CENLAR (1-800-223-6527)

• Fannie Mae COVID-19 Response
Fannie Mae - Know Your Options

• Fifth Third Bank Covid-19 Response
Business: 1-877-534-2264

• Freddie Mac COVID-19 Response

Freddie Mac - My Home Info

• Goldman Sachs COVID-19 Insights
Marcus COVID-19 Response
Savings customer care: 1-855-730-SAVE (1-855-730-7283)
Lending customer care: 1-844-MARCUS1 (1-844-627-2871)

• Guild Mortgage COVID-19 Response
COVID-19 Relief email: disasterrelief@guildmortgage.net
COVID-19Relief FAX: 1-858-386-7225
Loan Counseling: 1-800-365-4884
Customer Service: 1-800-365-4441

• Huntington Bank COVID-19 Response
Homeowner Payment Assistance: 1-800-323-9865
Personal Credit Line Payment Assistance: 1-800-250-6660
Auto Loan Payment Assistance: 1-866-480-2234
Consumer Loan Payment Assistance: 1-877-477-6855
For payments that are current, contact: 1-614-480-6522
For payments that are past due, contact: 1-800-372-7725
Debit Card Assistance: 1-800-480-2265
Small Business Owners Credit Card Payment Assistance: 1-888-696-9982

• PNC COVID-19 Response
PNC customer care: 1-888-762-2265

• Quicken Loans/Rocket Mortgage COVID-19 Response
Mortgage assistance: 1-888-452-8179

• Santander Bank COVID-19 Response
Bank customer care: 1- 844-728-0999
Business banking customer care: 1-877-768-2265

• TD Bank COVID-19 Response
TD Bank customer care: 1-888-751-9000

• Truist Bank COVID-19 Response
Heritage BB&T clients, contact 1-800-226-5228.
Heritage SunTrust clients, contact 1-877-820-2103

• U.S. Bank COVID-19 Response
U.S. Bank dedicated customer care: 1-888-287-7817

• Wells Fargo COVID-19 Response
Wells Fargo customer care: 1-800-219-9739
Loan, credit line, and credit card payment deferrals/extensions: 1-844-222-3862

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